This is the policies and procedures agreement for Asking for What You Want Coaching with Marcia Baczynski.
COMMITMENT
Coaching is an ongoing relationship between a coach and a client. The opportunity for success for the coaching client dramatically increases because changing habits and creating possibilities is a process.
Coaching is a structure that facilitates the process of personal, professional and / or spiritual development. The Client and Coach agree that the coaching relationship will be designed together.
Coaching is for individuals who are emotionally and psychologically healthy and who want to make changes and move forward in their lives. Coaching is not advice, therapy or counseling.
By entering this relationship, the Coach and Client acknowledge that the Client wants to make significant progress and change in his/her life. Because progress and change happen at rates that are unique to each individual, the Coach and Client commit to working with each other for an initial period of 3-4 months. This allows the coaching relationship necessary time to develop and progress through objectives, obstacles and successes that occur.
COACHING SESSION PROCEDURES:
All coaching sessions are conducted by video conference (http://zoom.us/) unless otherwise arranged with the Coach. There is a small bit of software that needs to be installed prior to the first meeting.
At the scheduled appointment time, the Client and Coach will meet each other on Zoom. The Coach and Client commit to start and finish each session on time. If the client is more than 10 minutes late for a coaching session, the Coach will assume the session is cancelled and the client will forfeit the session fee.
Rescheduling a coaching session is easily done with appropriate notice. Please allow for at least 24 hours notice to appointment changes. It is strongly recommended that you reschedule using the link from the Acuity scheduler.
In between coaching sessions, the client may feel free to e‐mail the Coach. Coach will read all emails and will generally respond in the next Session or Check-in.
Check-in calls will take place by phone. Check-in calls made between the scheduled calls are included within this coaching package and based on availability; the parties agree to keep the calls to 15 minutes or less.
COACHING PACKAGE AND FEES
The Client receives:
- one 90 minute coaching session
- five 60 minute coaching sessions
- five 15-minute check-in conversations between sessions (optional)
- recordings of each call (optional – please let me know if you want this)
- on‐going direct email access to share current thoughts and experiences (responses will occur primarily in sessions and check-ins)
- one 30-minute wrap-up session
Fees for these services are discussed in our intake call and included in your welcome email. If not paid in full in advance, payment plans are in 30-day increments, based on the date of first payment. The Client agrees to pay the monthly fee before coaching services are provided for the month. Payments may be made by credit card, debit card or PayPal, or if necessary, by check or cash.
All sessions in the package must be used within 6 months of signing date or they are forfeited. The program may be cancelled, in writing, within 30 days of this agreement, with fees prorated for sessions used, plus 10%. Cancellations will take effect within 30 days of receiving written notification.
UNDERSTANDINGS
- As a client, I understand and agree that I am fully responsible for my physical, mental and emotional well-being during my coaching calls, including my choices and decisions. I am aware that I can choose to discontinue coaching at any time
- I understand that “coaching” is a Professional-Client relationship I have with my coach that is designed to facilitate the creation/development of personal, professional or spiritual goals and to develop and carry out a strategy/plan for achieving those goals.
- I understand that coaching is a comprehensive process that may involve all areas of my life, including work, finances, health, relationships, sexuality, education and recreation. I acknowledge that deciding how to handle these issues, incorporate coaching into those areas, and implement my choices is exclusively my responsibility.
- I understand that coaching does not involve the diagnosis or treatment of mental disorders as defined by the American Psychiatric Association. I understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment and I will not use it in place of any form of diagnosis, treatment or therapy.
- I promise that if I am currently in therapy or otherwise under the care of a mental health professional, that I have consulted with the mental health care provider regarding the advisability of working with a coach and that this person is aware of my decision to proceed with the coaching relationship.
- I understand that information will be held as confidential unless I state otherwise, in writing, except as required by law.
- I understand that certain topics may be anonymously and hypothetically shared with other coaching professionals for training or consultation purposes.
- I understand that coaching is not to be used as a substitute for professional advice by legal, medical, financial, business, spiritual or other qualified professionals. I will seek independent professional guidance for legal, medical, financial, business, spiritual or other matters. I understand that all decisions in these areas are exclusively mine and I acknowledge that my decisions and my actions regarding them are my sole responsibility.